ELAN freezing error on MacOS

praat-enthusiast · 10 March 2025 15:54

Hi there,

We are using ELAN on our project and one person on our team is a Mac user and she is running into an issue where her computer will freeze completely when she uses ELAN - she is unable to force quit when this happens, and the only thing that fixes it is a forced shutdown of her computer. She also says it doesn’t appear to save anything to the automatic backup file, even though she has this feature turned on.

She has been using macOS Monterey 12.7.6 and ELAN 6.8. Do you have any suggestions for ways to resolve this? I know there is ELAN 6.9 out now so I was thinking to suggest that she update to the newest version, but as she is having to force shutdown her computer I only want to suggest her trying that if it’s likely this will help.

Here is her log file (apologies, it’s very long) - I couldn’t see any mention of any kind of error in it.

Feb 25, 2025 12:53:15 PM mpi.eudico.client.annotator.ELAN main
INFO: 

@ELAN Launched

Feb 25, 2025 12:53:16 PM mpi.eudico.client.annotator.ELAN main
INFO: ELAN 6.8
Java home: 	/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/runtime/Contents/Home
Java version: 	22.0.1
Runtime: 	22.0.1+8-16
OS name: 	Mac OS X
OS version: 	12.7.6
OS arch.: 	x86_64
User language: 	en
User home: 	/Users/username
User dir: 	/
File encoding: 	UTF-8
Classpath: 	/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/elan-6.8.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/CJKV-0.3.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/IPA-0.4.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/activation-1.1.1.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/annot-search-lib-1.8.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/annot-tools-1.3.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/annotation-schema-1.0.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/commons-codec-1.11.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/commons-logging-1.2.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/extensions/analyzer-gloss-0.6.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/extensions/annotyzer-lexicon-0.7-compound.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/extensions/annotyzer-whitespace-split-0.9.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/extensions/hecate-ext-1.3/hecate-1.3.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/extensions/signbank-ext-0.0.5/signbank-0.0.5.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/extensions/webmaus-ext-1.6/maus-1.6.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/extensions/whisper-ext-1.2/whisper-1.2.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/gim-0.4.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/guk-0.7.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/help-6.8.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/hsqldb-2.7.2.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/httpclient-4.5.13.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/httpcore-4.4.14.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/hunspell-2.1.2.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/javafx-base-18.0.1-mac.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/javafx-base-18.0.1.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/javafx-controls-18.0.1-mac.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/javafx-controls-18.0.1.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/javafx-graphics-18.0.1-mac.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/javafx-graphics-18.0.1.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/javafx-media-18.0.1-mac.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/javafx-media-18.0.1.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/javafx-swing-18.0.1-mac.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/javafx-swing-18.0.1.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/javax.activation-api-1.2.0.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/jaxb-api-2.3.1.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/jaxb-core-2.3.0.1.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/jaxb-impl-2.3.0.1.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/jhall-2.0.05.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/jlfgr-1.0.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/jna-5.12.1.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/jna-platform-5.12.1.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/json-20160212.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/lexan-api-1.1.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/lexiconcomponent-1.9.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/mfsearch-1.8.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/staccato-1.0.0.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/vlcj-4.2.0.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/vlcj-natives-4.1.0.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/xalan-2.4.1.jar:/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/xercesImpl-2.11.0.jar
Library path: 	/private/var/folders/5n/73h2q1tx6v93nn24v15ys7mc0000gn/T/AppTranslocation/56AE2BEC-2452-4936-95B1-51BBE7F43270/d/ELAN_6.8.app/Contents/app/nativelib
Display info:
	Screen 1 - isDefault:true, w:1440, h:900, bitDepth:32
	Main screen resolution:128 (w:1440, h:900)

Feb 25, 2025 12:53:16 PM mpi.eudico.client.annotator.prefs.PreferencesReader parse
INFO: Reading preferences: /Users/username/Library/Preferences/ELAN/elan.pfsx
Feb 25, 2025 12:53:16 PM mpi.eudico.client.annotator.ELAN initPlatformPreferences
INFO: Using the macOS System Look and Feel: com.apple.laf.AquaLookAndFeel
External updater thread started 
Feb 25, 2025 12:53:19 PM mpi.eudico.client.annotator.DesktopAppHandler setHandlers
INFO: Added the desktop action: APP_ABOUT
Feb 25, 2025 12:53:19 PM mpi.eudico.client.annotator.DesktopAppHandler setHandlers
INFO: Added the desktop action: APP_QUIT_HANDLER
Feb 25, 2025 12:53:19 PM mpi.eudico.client.annotator.DesktopAppHandler setHandlers
INFO: Added the desktop action: APP_OPEN_FILE
Feb 25, 2025 12:53:19 PM mpi.eudico.client.annotator.DesktopAppHandler setHandlers
INFO: Added the desktop action: APP_PREFERENCES
Feb 25, 2025 12:53:34 PM mpi.eudico.client.annotator.prefs.PreferencesReader parse
INFO: Reading preferences: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.pfsx
Using AVFN Player for file:///Users/username/Downloads/Jahanm_Aoi_i2.wav
Feb 25, 2025 12:53:34 PM nl.mpi.avf.player.AVFBaseMediaPlayer <init>
INFO: Media URL for AVFPlayer: file:///Users/username/Downloads/Jahanm_Aoi_i2.wav
Feb 25, 2025 12:53:34 PM nl.mpi.jni.NativeLogger nlog
NATIVE: N_AVFNativePlayer.initPlayer: media URL: ///Users/username/Downloads/Jahanm_Aoi_i2.wav
Feb 25, 2025 12:53:34 PM nl.mpi.jni.NativeLogger nlog
NATIVE: AVFBasePlayer.initWithURL: creating player for URL: file://///Users/username/Downloads/Jahanm_Aoi_i2.wav
Feb 25, 2025 12:53:35 PM nl.mpi.jni.NativeLogger nlog
NATIVE: AVFBasePlayer.detectTracks: audio track frame rate: 0.0000
Feb 25, 2025 12:53:35 PM nl.mpi.jni.NativeLogger nlog
NATIVE: N_AVFNativePlayer.initPlayer: id of new player: 105553124558192, has audio: yes, has video: no
Feb 25, 2025 12:53:35 PM mpi.eudico.client.annotator.player.JAVFELANMediaPlayer logMediaInfo
INFO: JAVF Media Player:
	File: file:///Users/username/Downloads/Jahanm_Aoi_i2.wav
	Has Video: false
	Media Duration: 00:25:58.151
Feb 25, 2025 12:53:35 PM nl.mpi.jni.NativeLogger nlog
NATIVE: N_AVFBasePlayer.getOriginalSize: no player with id: 105553124558192
Using AVFN Player for file:///Users/username/Downloads/Jahanm_Hinata_i2.wav
Feb 25, 2025 12:53:35 PM nl.mpi.jni.NativeLogger nlog
NATIVE: N_AVFBasePlayer.setJAVFLogLevel: level: 5
Feb 25, 2025 12:53:35 PM nl.mpi.avf.player.AVFBaseMediaPlayer <init>
INFO: Media URL for AVFPlayer: file:///Users/username/Downloads/Jahanm_Hinata_i2.wav
Feb 25, 2025 12:53:35 PM nl.mpi.jni.NativeLogger nlog
NATIVE: N_AVFNativePlayer.initPlayer: media URL: ///Users/username/Downloads/Jahanm_Hinata_i2.wav
Feb 25, 2025 12:53:35 PM nl.mpi.jni.NativeLogger nlog
NATIVE: AVFBasePlayer.initWithURL: creating player for URL: file://///Users/username/Downloads/Jahanm_Hinata_i2.wav
Feb 25, 2025 12:53:35 PM nl.mpi.jni.NativeLogger nlog
NATIVE: AVFBasePlayer.detectTracks: audio track frame rate: 0.0000
Feb 25, 2025 12:53:35 PM nl.mpi.jni.NativeLogger nlog
NATIVE: N_AVFNativePlayer.initPlayer: id of new player: 105553124558960, has audio: yes, has video: no
Feb 25, 2025 12:53:35 PM mpi.eudico.client.annotator.player.JAVFELANMediaPlayer logMediaInfo
INFO: JAVF Media Player:
	File: file:///Users/username/Downloads/Jahanm_Hinata_i2.wav
	Has Video: false
	Media Duration: 00:26:29.739
Feb 25, 2025 12:53:35 PM nl.mpi.jni.NativeLogger nlog
NATIVE: N_AVFBasePlayer.getOriginalSize: no player with id: 105553124558960
LIST header found - ignoring contents...
LIST header found - ignoring contents...
Feb 25, 2025 12:53:35 PM mpi.eudico.client.annotator.viewer.SignalViewer <init>
INFO: MediaSampler URL for SignalViewer: /Users/username/Downloads/Jahanm_Aoi_i2.wav
Feb 25, 2025 12:53:35 PM mpi.eudico.client.annotator.commands.ClipMediaCA <init>
INFO: No clipping script found!
bext header found - ignoring contents...
PAD  header found - ignoring contents...
bext header found - ignoring contents...
PAD  header found - ignoring contents...
Feb 25, 2025 12:53:35 PM mpi.eudico.client.annotator.prefs.PreferencesWriter encodeAndSave
INFO: Writing preferences: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.pfsx
Feb 25, 2025 12:53:35 PM mpi.eudico.client.annotator.prefs.PreferencesWriter encodeAndSave
INFO: Writing preferences: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.pfsx
Feb 25, 2025 12:53:36 PM mpi.eudico.client.annotator.prefs.PreferencesWriter encodeAndSave
INFO: Writing preferences: /Users/username/Library/Preferences/ELAN/elan.pfsx
Feb 25, 2025 12:53:36 PM mpi.eudico.client.annotator.prefs.PreferencesWriter encodeAndSave
INFO: Writing preferences: /Users/username/Library/Preferences/ELAN/elan.pfsx
Feb 25, 2025 12:54:36 PM mpi.eudico.client.annotator.tiersets.TierSetUtil readTierSetsFromFile
INFO: Could not load the tier set file. The file does not exist or is not valid.
Feb 25, 2025 12:54:36 PM mpi.eudico.server.corpora.clomimpl.dobes.EAF30Encoder save
INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

Feb 25, 2025 12:55:36 PM mpi.eudico.server.corpora.clomimpl.dobes.EAF30Encoder save
INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

Feb 25, 2025 12:56:36 PM mpi.eudico.server.corpora.clomimpl.dobes.EAF30Encoder save
INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

Feb 25, 2025 12:57:36 PM mpi.eudico.server.corpora.clomimpl.dobes.EAF30Encoder save
INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

Feb 25, 2025 12:58:36 PM mpi.eudico.server.corpora.clomimpl.dobes.EAF30Encoder save
INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

Feb 25, 2025 12:59:36 PM mpi.eudico.server.corpora.clomimpl.dobes.EAF30Encoder save
INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

Feb 25, 2025 1:00:36 PM mpi.eudico.server.corpora.clomimpl.dobes.EAF30Encoder save
INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

Feb 25, 2025 1:01:36 PM mpi.eudico.server.corpora.clomimpl.dobes.EAF30Encoder save
INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

Feb 25, 2025 1:02:36 PM mpi.eudico.server.corpora.clomimpl.dobes.EAF30Encoder save
INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

Feb 25, 2025 1:03:36 PM mpi.eudico.server.corpora.clomimpl.dobes.EAF30Encoder save
INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

Feb 25, 2025 1:04:36 PM mpi.eudico.server.corpora.clomimpl.dobes.EAF30Encoder save
INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

Feb 25, 2025 1:05:36 PM mpi.eudico.server.corpora.clomimpl.dobes.EAF30Encoder save
INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

Feb 25, 2025 1:06:36 PM mpi.eudico.server.corpora.clomimpl.dobes.EAF30Encoder save
INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

Feb 25, 2025 1:07:36 PM mpi.eudico.server.corpora.clomimpl.dobes.EAF30Encoder save
INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

Feb 25, 2025 1:08:36 PM mpi.eudico.server.corpora.clomimpl.dobes.EAF30Encoder save
INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

Feb 25, 2025 1:09:36 PM mpi.eudico.server.corpora.clomimpl.dobes.EAF30Encoder save
INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

Feb 25, 2025 1:10:36 PM mpi.eudico.server.corpora.clomimpl.dobes.EAF30Encoder save
INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

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INFO: /Users/username/Downloads/Jahanm_Aoi_i2 & Hinata working version.eaf.001 <---- XML output - EAF version: 3.0

divya.kanekal · 11 March 2025 11:26

Hello,

As you stated, there aren’t any errors in the log. However I see from the log that your colleague is on intel based Mac ( x86_64) and using M1 version of ELAN. Could you ask her to try the intel version of ELAN and not the M1 version ? Previous ELAN releases

Best,
Divya

praat-enthusiast · 24 March 2025 14:22

Hi Divya,

Thank you for your suggestion - I got her to download the intel version but unfortunately the problem persisted.

If anyone else has any potential solutions please let me know!

Thanks in advance.

divya.kanekal · 24 March 2025 15:26

Hello,

She can check the below:

To see the video/audio file that is being loaded is the problem,
you can ask her to download one of the ACLEW example sets from our website and see if the same freezing occurs ?

One more important thing to check is : If AVFoundation is being used for audio extraction from the video. She can check it here : Edit → Preferences → Edit Preferences → Extraction of audio samples from video for audio visualisations.
If AVFoundation is selected, It would be good to set this as “None” and link the .wav file for waveform visualisation ( preferred way). After applying this setting, please close ELAN and open again.
Because from the start there have been issue with freezing on some macs (see e.g. the release notes of ELAN 6.2 at Release history 2021-2025 | The Language Archive). We have fixed the issue of AVFoundation extraction and fix will be part of the next ELAN release.

Best,
Divya