Video file error message

Hi all,

I have a research assistant that is trying to open an .eaf file with the video (.mov) file linked but it’s not opening and she receives the error message below every time. Please let me know what we can try to resolve this. Thank you all for your time!


Screen Shot 2020-09-01 at 1.18.02 PM|690x220

Hi Maritza,

Apologies for the delay.
If you want to annotate the recording on Windows it is best to convert the .mov file, e.g to .mp4. There used to be a QuickTime Player integration in ELAN on Windows, but that is no longer there.
You might want to have a look at this guide for conversion hints.

-Han