Unable to play audio

Hi!
First time ELAN-user here.
I’ve recently downloaded ELAN 5.7 for Mac. I was unable to download newer versions as my operating system is old.

I am able to open .eaf files in ELAN, however, when these are opened, I am largely unable to interact with the file. While I can press the “play” button, no sound is played / the red cursor does not move. I have checked that all audio levels are up in the “control”-panel and on my device.

I really hope this community can help!
Thanks,
Nanna

Hi Nanna,

What kind of media file(s) is/are linked? Only audio or both video and audio? Do you know the type of the media file(s)?

-Han