Issues with Transcription Mode

Hello - I’ve been encountering various issues in Transcription Mode: sometimes segments won’t play back, sometimes I’m unable to add text to one or both of the columns (sometimes both of these things happen at once!) I’ve found that moving out to Annotation mode, say, then coming back to Transcription mode sometimes solves this problem, at least for a bit. I’m using ELAN 5.9 on a MacBook running High Sierra (10.13.6). Any insights into what might be causing these problems?

Hi, it is difficult to explain or solve these problems if they only occur now and then. It would be best if you could find a reproducible error situation, but I know that is not always possible.
What you could do in a situation when in a situation where things don’t work properly anymore in Transcription Mode, is to have a look in the log (View->View Log…) and see if there are clear error messages near the end of the log (something like NullPointerException or other Exceptions).